Co-operation

If you haven’t found a distributor in your country, click here to explore distributors worldwide.

If you’re interested in becoming our partner, we’d be delighted to hear from you! Click here to view our contact information.

Basic Terms for Companies within Europe:

  • Minimum Order Quantity: The minimum order value is €500, with no minimum quantity required per item.

  • Shipping: For deliveries within Europe, we partner with SEUR. Our agreement with them ensures fast delivery and competitive rates.

  • Shipping Costs: Prices vary based on the region and the monthly fuel surcharge.

    Please contact us for detailed information on shipping costs and delivery terms for your country.

Basic Terms for Companies Outside of Europe (Worldwide):

  • Minimum Order Quantity: The minimum order value is €500, with no minimum quantity required per item.

  • Shipping: For international deliveries outside the European Union, we use FedEx. Our partnership guarantees quick delivery and favorable pricing.

  • Shipping Costs: Prices are determined by the region and the monthly fuel surcharge.

    Please reach out to us for specifics on shipping costs and delivery conditions to your location.

Additional Information (Europe/Worldwide):

  • Payment: We accept payments via bank transfer or PayPal. As per Spanish law, credit card payments are not accepted.

  • First Orders: For first-time orders, we operate on a prepayment basis.

  • Delivery Terms: Once your order is received, we will process it promptly. While most items are typically in stock, we will notify you of any delays and provide an estimated delivery date.

  • Promotions: We offer complimentary cross-stitch kits for collaborations with bloggers or for promotional stitching.

To place an order, please provide us with the following details:

  • Company name;
  • Company ID (identification/registration number);
  • Company VAT number (for the European Union);
  • Delivery address;
  • Contact email;
  • Contact phone number (for communication);
  • Contact phone number (for the courier).

Images of all AVA products can be sent to your email via WeTransfer upon request.